Questions, answered.

Share your project: what it's for, who it's for, your timeline, and your budget. We'll reply within one business day, then put together a custom lookbook of ideas tailored to your quantity and budget. Once you choose your products, we create mockups and art proofs for your approval. Nothing goes into production until you sign off. From there, we handle production, packing, and delivery, and keep you updated along the way.

Probably! We work with professional services firms, tech companies, consumer brands, hospitality groups, and event teams, on everything from 25-piece client gifts to 1,000-person company-wide rollouts.

Minimums depend on the product and manufacturer, so we include exact quantities in your custom lookbook. Most projects start around $2,500, and we'll tailor ideas to the quantity and budget you have in mind.

It depends on the project, but most orders ship in about 2–3 weeks, and custom kitting projects take about 5–7. We'll give you an exact timeline once your products are selected. Working against a date? We'll recommend products that fit your timeframe.

Yes, subject to product and production availability. The best way to avoid rush fees is to plan ahead with us: share your events calendar or upcoming initiatives, and we'll map out timelines so the whole year runs smoothly.

Always. Every order includes a digital mockup and art proofs for your approval before anything goes to print.

We want you thrilled with what you order, and we stand behind every product. Depending on the project, we can provide blank samples or pre-production samples. Just ask and we'll find the right option for you.

Yes. We match Pantone colors wherever the decoration method allows, and we'll flag it in your proofs if something can't be matched exactly.

Screen printing, embroidery, DTF, laser engraving, debossing, and more. We've worked with all kinds of materials, from cotton and canvas to leather, metal, and ceramics, and we'll recommend the best decoration method for each product in your project.

We're a proud member of 1% for the Planet, and we help clients choose products built to last instead of ending up in a landfill.

Yes. We ship to one address or thousands, including offices, homes, hotels, and event venues, anywhere in the world.

Yes, and it's one of our favorite parts. We help you choose the right mix of items, design custom packaging, and assemble every kit so the unboxing feels considered from the moment it arrives. Perfect for holiday gifts, new hire onboarding, client appreciation, and launches.

Yes. We handle merch for conferences, offsites, retreats, trade shows, and team events, from attendee gifts and room drops to branded apparel. Have events all year? We can store your event merch and booth supplies (banners, tablecloths, displays) in one place and ship them to each event as needed.

Yes. For merch purchased through Good Collective, we offer warehousing and ship to anyone, anytime. It's perfect for ongoing employee gifts, new hire kits, and event requests. Storefronts let your employees or customers order their own merch. Pricing is simple: a $99/month management fee plus 1% of stored inventory value, billed monthly.